Ok So I just got RPG maker Xp, and am having a lot of fun with it, but I keep encountering this problem that's been holding me back in my progress.
 
In the first pic my party is at the top and the enemy (Frog) is at the bottom, the battler works correctly without a hitch.
 
But whenever I try to load custom battlers, (or sometimes battlers that we're in the game already)
I get the error you can see in the second pic where the hound is cut in half. It keeps scrolling through the selected row of sprites, as it is supposed to, but for some reason there is a gap between the images causing it not to fluidly animate. I've gone into the advanced configuration and set up the hound's battler in the custom settings, and it still doesn't work.
 
Edit: I'm also using the Chrono trigger battle add-on.
 
Does anyone know how I can fix this? Thanks.

I'm trying to import picture in to my game but when I do the box doesn't appear that let's me make a transparent color. why?