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LaDestitute

Need help debugging a memory dump file

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My OS (Windows 7 Home Premium 64-bit) is fine now, but here's the situation:

I left my computer on last night and when I woke up, it was turned off. I originally thought someone turned it off, but when I tried to turn it on; the tower didn't even turn on. A few tries, and it turned on and I got a BOD message. After that, Windows started up fine. The only new change I've had is a new internet connection and the administrative events in the event viewer shows a bunch of connection related errors, mostly DNS client events, but it also had two service control managers, one dhcp-client, and one kernel-power as the source of events in the list.

 

The dump from the event log:

 

+ System

 

- Provider

 

[ Name] EventLog

 

- EventID 6008

 

[ Qualifiers] 32768

 

Level 2

 

Task 0

 

Keywords 0x80000000000000

 

- TimeCreated

 

[ SystemTime] 2012-06-15T15:19:30.000000000Z

 

EventRecordID 193133

 

Channel System

 

Computer MainAccountPC

 

Security

 

 

- EventData

 

5:03:16 AM

‎6/‎15/‎2012

 

9705

DC07060005000F000500030010003400DC07060005000F000C00030010003400600900003C000000010000006009000000000000B00400000100000006010000

--------------------------------------------------------------------------------

 

Binary data:

 

In Words

 

0000: 000607DC 000F0005 00030005 00340010

0008: 000607DC 000F0005 0003000C 00340010

0010: 00000960 0000003C 00000001 00000960

0018: 00000000 000004B0 00000001 00000106

 

In Bytes

 

0000: DC 07 06 00 05 00 0F 00 Ü.......

0008: 05 00 03 00 10 00 34 00 ......4.

0010: DC 07 06 00 05 00 0F 00 Ü.......

0018: 0C 00 03 00 10 00 34 00 ......4.

0020: 60 09 00 00 3C 00 00 00 `...<...

0028: 01 00 00 00 60 09 00 00 ....`...

0030: 00 00 00 00 B0 04 00 00 ....°...

0038: 01 00 00 00 06 01 00 00 ........

 

Edit: Did some research and discovered the cause was probably an overheat.

Edited by LaDestitute

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Hmmm, did any of the logs give you something meaningful to go on? In the "General" tab of the event viewer you should get an english description (although, soemtimes the english description is more cryptic than the log itself) (sometimes it might give you something to go on, like "Critical thermal error" or something)

 

I'm not sure what the binary data refers to in the context of windows events, from this all I can really tell you is that Event ID 6008 is an unexpected shutdown (which, is probably already obvious that's what had happened).

 

You might want to check for new drivers, windows updates, etc. (the usual checklist).

 

Of course, it could be an isolated issue (I received a Blue Screen once, and then never got one again...with no indications as to what caused it) or in the worst case scenario, you could have some kind of hardware issue. Faulty/Failing hardware is a common cause for Unexpected Shutdown errors.

 

On a side note: are you using Windows' network manager or third party software?

 

EDIT: Or, maybe someone who's more experienced with Windows' events might be able to help more

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